Delivery and payment
We deliver orders across Tashkent with our own couriers and to the regions of Uzbekistan through partners. Here you'll find answers to common questions and detailed terms.
How to place an order
Six simple steps from choosing a fragrance to receiving your order.
- 1
Choose a product
Click the "Add to cart" button on the product page or in the catalog.
- 2
Cart
Open the cart, check its contents and enter a promo code if needed.
- 3
Recipient details
Fill in the name, phone and delivery address in the checkout form.
- 4
Logistics
Choose courier delivery or pickup from a convenient store.
- 5
Payment
Pay online by bank card or choose payment on receipt, then confirm the order.
- 6
Tracking
The order status is available in the "Profile → My purchases" section.
Order payment
Online by card, or on receipt for orders without items from abroad.
- Bank card online — Visa, Mastercard, Humo, Uzcard
- Cash on receipt
- Card payment to the courier via terminal on receipt
Order delivery
In Tashkent
Delivery by Parfum Gallery's own courier.
- Cost
- Free — promotion
- Time
- Same day (for orders placed before 16:00)
Across Uzbekistan
Delivery via the BTS Express service.
- Cost
- At BTS rates
- Time
- 1–3 business days
- Regions
- All regions and district centers
Delivery terms
Receiving the order
- The courier will contact you 30–60 minutes before arrival.
- On receipt, check that everything is complete — you may open the package in the courier's presence.
- For pickup, come to the chosen store with your passport or the order number from the "Profile → My purchases" section.
- The order is kept in the store for 3 days from the moment it arrives.
Cancellation and return
Still have questions?
Support is available Monday to Saturday from 10:00 to 18:00. We'll reply within a few minutes.